Q. What is Kager's turnaround time?
A. The industry standard is 2 - 4 weeks. Kager has machined and shipped parts overnight, however we prefer a three day turnaround time. It depends on the complexity of the part and the quantity desired.
Q. How small of an order will Kager fill?
A. We will fill an order as small as 1 part up to unlimited quantities.
Q. Who do I need to speak with at Kager about my order?
A. All questions can be directed to Patti Feller - Office Manager.
Q. In case of a breakdown, where does Kager get your equipment serviced?
A. All of Kager's equipment is serviced in-house. All tooling is also available in-house. Also available—next day replacement parts by machine manufacturers, if necessary.
Q. What is Kager's safety record?
A. Kager has had no lost time injuries. Plant safety is our number one concern.
* Kager Industries has been inspected by the Texas Water Commission and by OSHA, who recommended that Kager Industries be used as a beta site for other machine shops. OSHA commented that "Mr. Kager has one of the finest machine shops, anywhere."
